Scheduling
Coordinating Weekly Vendor Rotations
A field-tested rhythm for booking cleaners, gardeners, and pool services without overlap or gaps. Includes buffer-time rules and a simple confirmation checklist.
Read the guideFurther Reading
Practical guides for professionals who coordinate domestic teams, vendor schedules, and client expectations across South African homes.
Scheduling
A field-tested rhythm for booking cleaners, gardeners, and pool services without overlap or gaps. Includes buffer-time rules and a simple confirmation checklist.
Read the guideVetting
What to verify beyond references: ID checks, insurance requirements, trial-task scoring, and how to document performance for future bookings.
See the processClient Relations
How to communicate scope, response times, and escalation paths clearly so both sides stay aligned — even during peak seasons or last-minute requests.
Explore the approachWhy operators choose us
Running a household while managing a career leaves little room for the details that keep a home running smoothly. These are the outcomes our clients notice within the first few weeks of working with us.
We take over the coordination of maintenance visits, deliveries, and service appointments. You stop waiting at home for a technician and start using Saturday for yourself.
Instead of juggling phone numbers for cleaners, gardeners, and pet sitters, you send one message. We confirm the booking, follow up on arrival, and report back when the job is done.
Every provider in our network passes background checks and reference reviews before they enter your home. You are not gambling on an unknown handyman or a last-minute referral.
Whether you need weekly housekeeping or a one-off event coordinator, we structure the service around your routine. No long-term contracts, no minimum hours that do not match your life.
After each visit, you receive a short summary of what was completed, what needs attention, and any recommendations. You stay informed without having to chase anyone for updates.
We know which suburbs our providers cover, which suppliers deliver reliably, and how to handle the specifics of South African households. That context saves you from trial and error.
Curious how this works in practice?
Browse real household scenarios or talk to us about your routineTrusted by Households Across South Africa
From Cape Town to Johannesburg, our clients rely on a single point of contact to coordinate the people who keep their homes running. Here is how that partnership feels from the other side.
"I run a law firm in Sandton and my weekends used to disappear into grocery runs, plumber callouts, and gift shopping for clients. Julie's team now handles all of it. I get a weekly summary of what was done and what needs attention. The mental space alone is worth it."
Naledi M.
Partner, Sandton
"We had a private chef arranged for my mother's 70th birthday in Franschhoek. The concierge coordinated the menu tasting, the wine pairing, and even the table setting. Our guests still talk about that evening. It felt effortless because it was."
Pieter van der B.
Family Client, Cape Town
"Between two kids, a consulting practice, and frequent travel, I simply could not keep track of garden services, pool maintenance, and school runs. The vetting process impressed me — every specialist who comes to my home has been checked and reviewed. That matters."
Thandiwe K.
Consultant, Durban
"The real value is not the individual bookings — it is having one person who knows your preferences, your schedule, and your standards. After six months, our concierge anticipates needs before I even mention them."
Sarah W.
Homeowner, Pretoria
"I travel for work eleven months a year. My apartment in Sea Point stays clean, the plants are watered, and the fridge is stocked when I land. It is a small thing that changes everything about coming home."
James R.
Frequent Traveller, Sea Point
For Operators
Straight answers about joining our network, managing bookings, and working with clients across South Africa.
We start with a detailed application covering your trade, experience, and service area. After that, we run a background check, verify references, and arrange a short skills assessment. The whole process usually takes about a week, and we keep you informed at every step.
Our network currently operates in major metros and surrounding suburbs across South Africa, including Johannesburg, Cape Town, and Durban. When you apply, we map your coverage radius so clients only see you for jobs within your preferred range.
Clients request a service through the catalog, and our concierge team coordinates the timing directly with you. You receive the details in advance, confirm availability, and we handle any rescheduling. This keeps your calendar clear and your day predictable.
Home cleaning, garden care, private chef bookings, event assistance, and personal shopping are the most requested categories. We also see steady demand for pet sitting and travel coordination. If your specialty fits one of these, there is likely a waiting list of clients.
Yes. You define your pricing structure, and we present it transparently to clients. Our role is to match you with suitable requests, not to dictate what you charge. We do share market benchmarks so your rates stay competitive.
Our concierge team manages cancellations and rescheduling on your behalf. We confirm any changes with you before they are final, and we aim to give you as much notice as possible. If a job is cancelled at the last minute, we prioritise finding a replacement booking.
Have a different question about working with us? Reach out to our team and we will get back to you within one business day.